Frequently Asked Questions
Can I customize the design and what format is required?
Yes, we can customize your design. Please send your logo in PDF, AI, CDR, or high-resolution JPG format for confirmation.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 300pcs. We accommodate orders of all sizes with the same professional attention.
How fast can I receive my goods for urgent orders?
We offer a Rush Service. Once the artwork is confirmed, we can dispatch goods within 24 to 96 hours depending on the requirements.
What shipping methods are available?
We provide shipping via sea freight, air freight, and international couriers including DHL, UPS, and Fedex.
Can I get a sample before placing a bulk order?
Yes, we provide FREE stock samples for reference. If you require a sample with your own logo, a mold charge will apply.
Do you provide a quality guarantee?
Absolutely. We offer a 100% quality guarantee. In the event of flawed products, we will either issue a refund or remake the goods immediately.
PsiPrime Packaging
