Frequently Asked Questions
Q
How to ensure the products quality?
Our company is equipped with advanced facilities. The QC staff regularly checks products during production and counts inventory daily to ensure every item is qualified.
Q
How to ensure the correct rate of design?
Before placing the order, we will send you the design draft for confirmation first. Next, we check the sample effect again before proceeding to mass production.
Q
How to get samples and what is the cost?
1) Send an inquiry with your sample request details.
2) Stock samples are free (1-5pcs). Customized samples require a fee, which is refunded upon order confirmation (used as a deduction).
3) Normal samples are sent within 7 working days.
Q
How long does it take to receive an inquiry response?
To save time, please provide quantity, size, printing color, and material. We quote within 3 hours of receipt. We also provide professional advice if specific details are unknown.
Q
What are the trade and payment terms?
We support FOB, EXW, Alibaba Trade Assurance, and TT payment methods.
Q
Do you provide customized packaging solutions?
Yes, we specialize in high-quality paper packaging solutions tailored to your specific branding and functional requirements.
PsiPrime Packaging
